Assistance and Support

For general questions related to completing your thesis, see our FAQ.

For general formatting support, download the Manuscript Construction Guidelines (PDF) for PC or the Manuscript Construction Guidelines (PDF) for MAC. Understanding how to use a number of basic Microsoft Word and Adobe Acrobat tools will greatly simplify the formatting and completion of your thesis or dissertation. All topics are essential in the proper construction of your thesis or dissertation.

For additional formatting assistance, first use your HawkID and password to log in to Once you've logged in, click on the links below to learn more about the following:

Need a more personalized approach? Schedule an appointment now to receive one-on-one support:

What we do:

  • Answer questions related to formatting requirements
  • Guide you through Microsoft Word features to construct your manuscript
  • Offer technical assistance with ETD submissions
  • Meet directly with students to provide formatting guidance

What we don't do:

  • Provide a comprehensive review of your thesis prior to deposit
  • Format your thesis or dissertation for you
  • Submit your thesis or dissertation via ETD

You may also contact us by email at